WHO WE ARE
WHAT WE DO HOW WE WORK



True-characters-who-we-are-group

True Characters is a privately-owned, strategy-led creative services company based in Melbourne. For over 18 years, we’ve partnered with our clients across the FMCG, Healthcare and Corporate sectors to deliver compelling branded communication material that has informed, surprised, engaged and motivated customers into action.

Leveraging a brand’s true character and taking it to market effectively is our passion.

Our team of down-to-earth, friendly people have incredible tenacity, know-how and commitment to make things happen. We love the challenge of a new brief; starting with being good listeners we uncover the key issues, delve into customer insights, explore what will resonate, what will work and how best we can deliver effective communications that engage and motivate the target audience – be that B2B, B2C or internal. This attitude is apparent for every one of our projects, whether it’s our 100th for our client, or our very first.

 
“We’re committed to remaining at the forefront of creative design and we’re not afraid of pushing the boundaries.”
NICOLE CHAPLIN
Managing Director